Jose Luís Ibañez, Principal Investigator of The Premium and Prestige Business Observatory.
" From the industry point of view the term luxury is fairly well defined: refers to products that are exclusive, of superior quality, with an identifiable aesthetic and a well-known brand.However, on a personal level this term is generally more diffuse, less definable, more specific to each person, and therefore more difficult to articulate in words.
In my case, luxury is mainly the opposite of routine, something that is not part of my “modus vivendi”, that is rewarding and, above all, that makes me feel "more alive". Therefore, I consider that a product or service is a luxury one if it makes me feel these kind of sensations regardless of price or brand (although sometimes brand and price also help); and fortunately there are a great variety of products and experiences around us that I can consider luxury".
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